Tested
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Oregon has been Vote-By-Mail only for 22 years. It has offered the option for 42 years.
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Distributed by county to ALL residents eligible to vote prior to every national, state, and local election.
Informative
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Includes election dates and drop-off information.
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Measures to be voted on, explained with insightful pros and cons.
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Candidate information for political and community seats.
Successful
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Residents feel well informed about issues and candidates.
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Consistently has had one of the highest state turnouts in the U.S.
*During the 2020 national elections, Oregon had the 6th highest voter turnout in the U.S.
2020 remains a singular year for local government digital innovation. Galvanized by the first pandemic in 100 years, and a robust national election calendar year, local governments scrambled to rethink digital support for their communities while citizens "sheltered in place". City council meetings were live-streamed and "online only" replaced "in-person" only services.
CONTEXT
Despite increased usage, local government websites remained:
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Outdated
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Difficult to use
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Failed to provide important updates and city council information.
PROBLEM SPACE
DISCOVER:
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Common local government communication pain points.
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Most important services provided by local government.
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Preferred method of communication from local government.
RESEARCH GOALS
A microsite, that can be added to any U.S. state website, that provides reliable and easily accessible, community updates and services for any U.S. community.
Deliverables
04
Waste Management
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
05
Community Impact
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Personalized reminders to insure participation in your local government.
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Personalized text and email reminders for updates and important local government events.
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Unbiased candidate information in a user-friendly format.
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Descriptions of local measures with the pros and cons
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City council meeting screening from your phone or laptop.
Initial Concept
Learn-Vote-Promote
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Inspired by the Oregon Voters' Pamphlet, a user simply inputs their Zipcode on the LVP site to learn about their local measures, candidates, and elections.
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Users in large cities like NYC, with many community boards, will be able to locate their community board by simply inputting their Zipcode.
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Easy installation of calendar alerts for local government and community events.
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Generate and share memes and infographics regarding local government events, services, and elections.
LEARN
Feel informed when you cast your ballot. Learn about local council agendas, elections, and candidates.
VOTE
Never miss election dates or local government events, with personalized reminders and push notifications.
PROMOTE
Design shareable memes and content to promote local government events.
RESEARCH
75 Surveys
11 Interviews
Age 18-60
78% Female - 22% Male
U.S. Regions
36% Rural
33% Suburban
28% Urban
3% Unsure
Ethnicity
36.6% White
34% Asian Pacific Islander
19.4% African American
9.8% Hispanic - Latino
Key Findings
100%
Believe Voting Is Important
95%
Don't Feel Informed On Local Issues
75%
Don't Trust Local News Sources
2of75
Expressed Confidence in Local Government.
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"This is your Testimonial quote. Use this space to share a review about you, your services or your business"
Joan R. | Cosmetic Consultant
BEST SELLER
What Sets Us Apart
NEW
ARRIVAL
Research Artifacts
Competitor Sites
Chicago.gov
Voterly
Ballotpedia
Bonx News 12
The Hill
Move On
Biden Harris 2020
The National Review
Trump 2020
NEXT STEPS
1
Hi-Fidelity Prototype
2
Audit for Accessibility
3
Develop Govley Chatbot
Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.